Contact information
Jonah Lure Works Contact Information
Thank you for visiting Jonah Lure Works. If you have questions about an order, product availability, shipping, returns, wholesale opportunities, or general customer support, please contact us using the information below.
Customer Support
For the fastest assistance, please email us and include any relevant order details.
Email: info@jonahlureworks.com
Mailing Address
Jonah Lure Works
225 N Pace Blvd
Pensacola, Florida 32505
United States
Order Questions
If you are contacting us about an existing order, please include your order number, full name, email address used at checkout, and a brief description of the issue.
Damaged, Defective, or Incorrect Items
If your order arrived damaged, defective, or incorrect, please contact us within 3 days of delivery. Include your order number, a description of the issue, clear photos of the product, and photos of the packaging if the item was damaged during shipping.
Response Time
We do our best to respond to customer messages as quickly as possible. Response times may vary during weekends, holidays, product launches, restocks, or periods of high order volume.
Important Notice
Please do not send products back to Jonah Lure Works unless your return or issue has been reviewed and approved by our team. Items returned without prior approval may not be accepted, processed, refunded, exchanged, or returned to the sender.